Terms & conditions

By booking in with us in any manner including via this website, via Facebook, via Instagram, via phone etc.. you accept the following terms and conditions.

Section 1:

Warranty

We give zero warranty/guarantee on your vehicle. You as the customer and owner accept full responsibility for your vehicle and any mechanical or electrical failure that may occur during dyno testing, programming, the entire tuning process or any time after your vehicle has been completed. You are the owner of the vehicle the maintenance and any repairs are your own responsibility, any failure during the tuning process is also your own responsibility as the condition of your engine internally is unknown to us prior to us tuning the vehicle. It is solely your responsibility to bring us a vehicle in a condition worthy enough for us to carry out any work.

As mentioned in our "Custom Dyno Tuning" page we obviously do prehealth checks and logs of your vehicles to show any obvious signs of potential problems, however this does not show any internal wear of the engine or components. We will always advise as to any potential problems we find with your vehicle so you can make according repairs to your vehicle. We have right to refuse to tune your vehicle if we find it to not be in a condition worthy of tuning. You accept that all conversations are voice and video recorded throughout our entire unit and will be used against you in a rare case of a dispute. We have disclaimers in place that are required to be filled out prior to us working on any aspect of your vehicle that outline your full responsibility of your own vehicle.

Generally speaking 99% of vehicles come out running perfectly fine hence why we refuse to tune so many examples of poor condition vehicles. We also refuse to tune certain models of vehicles to help prevent failure rate due to them being unknown across all tuners for being problematic engines. This includes some of the following, VAG BKD, VAG 20VT, Mazda MPS, All VXR's, All GSI's, All VAG PD140 engine codes in general.

Our countless genuine 5 star reviews show exactly what we are capable of if you are in doubt. As well as customers travelling hours from every city of the UK and us being recommended on nearly every owners groups. This page is literally for the minority less than 1% of customers that can not accept liability for there own actions, property, or lack of maintenance on vehicles that are by far unaccepable.

Section 2:

Bookings

All bookings require a £50 non refundable deposit, deposit are not refunded under any circumstances. However we are always lenient if you wish to simply move a booking as long as you give enough notice that it does not effect us loosing potential bookings due to this, a minimum of 7 days in advance. If you do not contact us in any form and do not turn up for your booking your deposit will unfortunately be lost as a small compensation to the money we have lost by you not turning up, the same applies if you do not give us enough notice to move the booking without effecting our potential earning.

Section 3:

Road Legality

Under the Road Vehicles (Construction and Use) Regulations (Regulations 61(7) and 61A(3)) and the Road Traffic Act 1988 (Section 42) it is an offence to use on a road a vehicle which has been modified in such a way that it no longer complies with the air pollutant emissions standards it was designed to meet. Under Section 42 of the Road Traffic Act 1988 it is also an offence to cause or permit a vehicle to be used on a road that is non-compliant with legal emission requirements.

You as the customer accept that all solutions/deletes of emissions based components are solely for off-road purposes only, as to when, where and how you drive your vehicle is under your own discretion and your own legal responsibility. Under DVSA regulations we are advised to inform you that any emissions based solutions/deletes are illegal to be used on the UK roads. We are also advised to inform you that all vehicles for emissions based solutions/deletes must be brought to us and taken back from us either on a recovery truck or trailer as they can not be driven on UK roads. This also applies to pops & bangs calibrations.

Secton 4:

Parking

Leaving vehicles with us over night is fully of your own responsibility of any damages that may occur whilst unattended in our carpark. All vehicles are stored inside our locked unit overnight if dropped off before we close and arrangements are made unless otherwise advised. Our industrial estate had ANPR cameras for parking fines, these fines are out of our control and we are in no way eligible or hold any liability for any fines you may occur. QR code is on the back of the exit door for you to scan and enter your registration where your vehicle will then be exempt from any fines for 24 hours in our industrial estate. You will not be fined if you leave the industrial estate within 30mins, it is well signed throughout the entire industrial estate including outside our unit.